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© 2019 Pelican Investments Pty Ltd T/A Plum Australia

B9 15-21 Doody Street Alexandria NSW 2015

ABN 41 095 330 475

Store Policy

PRIVACY & SAFETY

Pelican Investments Pty Ltd respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in ecommerce. We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

In line with those guidelines, Pelican Investments would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners that require your information for service or warranty purposes.

INFORMATION COLLECTED BY PELICAN INVESTMENTS


Your contact information, including:

  • Your name and address information if provided

  • telephone,

  • fax numbers

  • email addresses

  • Information about what services you have ordered from Pelican Investments:

  • Information about what services you have enquired

  • Your interest in receiving Pelican Investments email newsletters

  • Correspondance between you and Pelican Investments

  • A customer relationship management system in which details of conversations might be written by employees

  • We do not store credit card details online

  • Your accesses to our websites

WHAT PELICAN INVESTMENTS DOES WITH YOUR INFORMATION

  • We do not make your personal information available to third parties.

  • We do not provide aggregate data to third parties

  • We will contact relevant people to communicate billing and technical issues

  • We store website data and email queued on our servers, only for use as back-up data should it be required

  • We may customise our email newsletters and communications to reflect your interest in a particular service

  • We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Pelican Investments

  • We do not store encrypted credit card details.

  • We monitor and store your online requests.

As a customer of Pelican Investments you will receive occasional email communications from Pelican Investments that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.

If you have any questions about our privacy policy, please feel free to contact us.

WHOLESALE INQUIRIES

We are stocked in large retailers, local stores and online sellers worldwide. We welcome enquiries from businesses wishing to stock our products.Please email your enquiry to online@plumaustralia.com.au

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- EWAY